Return/Cancellation Policy

We want to hear from you.  We exchange goods if they are defective, damaged or if you are dissatisfied.  In circumstances where you consider that a product is defective, please contact us at info@cosmoscreations.com with details of the product and the defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

To cancel an order not yet shipped contact Cosmos Creations by Email at info@cosmoscreations.com. Please include the original Order Number and Product number issued at time of purchase.

Refund Policy

Cosmos Creations prides itself on 100% satisfaction from its customers.  If you are dissatisfied with your purchase please contact us at info@cosmoscreations.com.