Satisfaction Guarantee

Return/Cancellation Policy

We want to hear from you.  We exchange goods if they are defective, damaged or if you are dissatisfied.  In circumstances where you consider that a product is defective, please contact us at with details of the product and the defect.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.

To cancel an order not yet shipped contact Cosmos Creations by Email at Please include the original Order Number and Product number issued at time of purchase.

Refund Policy

Cosmos Creations prides itself on 100% satisfaction from its customers.  If you are dissatisfied with your purchase please contact us at